| SPY PHONE SOFTWARE Q&A |
| There are lots of Spyphones on the market, how is yours different? |
| Sempurna Technology have been deeply involved in the manufacture and design of cutting edge |
| software technology for mobile phones and now offer the world’s first 100% software based |
| solution for the latest Nokia handsets. Our software is proven a worldwide success and |
| guarantees super stable reliability and performance. Sempurna Technology's software is the new |
| development in forward thinking solutions for the mobile era, there's absolutely no tampering |
| of the phone whatsoever. |
| |
| What is the current list of hand-sets the software supports? |
| Our software supports Nokia Models: 3250, 5500, E50, E60, E61, E61i, E62, E65, E70, N73, |
| N76, N77, N80, N91, N95, 7610, 6600, 6670, 6110, 6120, 6121. |
| |
| What payment methods do you accept? |
| We accept Paypal.Please contact us if you require more information regarding payment options. |
| |
| What is an IMEI number? |
| This is the 15 digit identification number specific to your handset. Every mobile phone has a |
| different unique IMEI number. By pressing *#06# on the phones keypad will display the |
| IMEI number or alternatively take a look behind the battery compartment where the IMEI |
| number printed. |
| |
| What is a Pre-defined number and is it possible to change the number? |
| The pre-defined number must be a mobile number where all the information from the target |
| phone is forwarded to. Our software allows you to change the predefined number remotely |
| at any time without any indication to the target phone. |
| |
| How do I find out my Firmware Version? |
| Press *#0000# on your phone's keypad to find out your firmware version. This is only a |
| requirement we would need for technical issues. |
| |
| When the spy mode is in operation, what are the coverage area/range restrictions? |
| The coverage area will be the same as any other standard GSM mobile phone, it depends on |
| the coverage provided by the network provider. As for the range while using the spy mode - |
| you can call it from anywhere in the world. |
| |
| When in spy mode, how sensitive is the microphone and how far from the phone can I hear? |
| The microphone is that used to make a normal conversation located in the mouth piece of |
| the phone. Though the microphone is very sensitive there is no way to know how far can |
| you hear, the general rule is that you can hear the same as if someone 'forgot' to press the |
| END button on the keypad. |
| |
| Can the target phone be used for everyday use as a normal mobile phone? |
| Yes absolutely!. Our software operates in its own environment and does not conflict in any |
| way with the normal workings of the phone. You can make and receive calls and texts as |
| normal, it will ring normally and perform according to the original manufacturer specifications. |
| There is no way to tell by holding or using the spyphone that it is packed with 'Extra' superb |
| features. |
| |
| What happens if somebody else calls the target phone whilst I am listening in? |
| The intelligent Call Breakthrough feature will automatically disconnect the spy call whenever |
| the target phone makes or receives a normal call. There will be absolutely NO logging of the |
| pre-defined number. |
| |
| How long can I monitor the target phone? |
| This is only limited by the phone's battery life or credit on your phone. Whilst monitoring it is |
| considered 'Talk Time' so please be aware the call is effectively connected. We recommend |
| using the ‘’Mute’’ option on the pre-defined phone. It is also advisable to deactivate “Call |
| Summary” on the phone menu->tools->settings->call->summary after call OFF. |
| |
| Can I install the software on other phones? |
| No. We generate the software file based on the unique IMEI number of the handset |
| therefore it will not work on any other handset. |
| |
| I'm concerned about my partner, they are so secretive with their mobile phone..is there something going on? |
| This is one of the many uses our software can find out for you. Why not give them one of |
| our spyphones with any of our special features installed as a gift for their birthday or a |
| special occasion. Whatever they are keeping from you..you will know about. |
| |
| Can I turn on and off the features without touching the phone? |
| Yes. Once the software has been initially installed on the handset the remote control tool |
| allows you to change/ activate/ de-activate and uninstall the software from the target |
| phone at any time without indication to the target phone. |
| |
| Who pays for the forwarded texts? |
| The target phone SIM card will be charged by the network provider for any forwarded texts |
| sent to the pre-defined number. If the network offers free text bundles then no charge will |
| apply. |
| |
| How do I transfer the file to the phone? |
| You can transfer the file by either Infa-red or by using the cable supplied with the handset. |
| We recommend using Bluetooth as this is the quickest and easiest method which takes |
| seconds. For support with installation simply call us anytime and we will guide you through it. |
| |
| What if the phone is switched off when I send a command? |
| When the phone is switched back on, your command will then get through and perform your |
| request without giving any indication to the target phone. |
| |
| Does the software work on all networks? |
| Yes. Our software is compatible with all networks which means even if the SIM card is |
| changed the features will operate the same. Please note: The 02 network by default |
| displays the balance when a normal text message is sent and will again display then balance |
| when a forwarded text is sent to the pre-defined number. |
| |
| I suspect that someone has installed a Spyphone software program on my GSM, how can I to be sure? |
| It's actually impossible to find out, or to be sure that someone has installed such software on |
| your phone. Our software was also developed to be as covert as possible, in fact its |
| impossible to detect by even the most techy engineers in electronic telecommunications. The |
| only thing you can do is to perform a hard reset (*#7780# on Nokia for example). Keep in |
| mind that by doing so, you will loose any settings, contacts, software or anything else saved |
| on your phone. The phone will be reset to factory defaults . |
| |
| What kind of information do you need from me? |
| Once your payment has cleared we will work on configuring the correct software based on |
| the information you provide to us such us your phone's IMEI number and the phone model. |
| We can usually get you the file back within 24 Hours!. Please double check all the |
| information you send us as we cannot offer to re-configure the software again. |
| |
| When I try to install the file my handset say’s there is a security error or it will not accept unsigned files? |
| Please go to MENU->TOOLS->APP MGR->APP DOWNLOADS->OPTIONS->SETTINGS and |
| ensure SOFTWARE INSTALLATION is ON, and ONLINE CERTIF. CHECK is OFF. |
